cte777 Privacy Policy —
Your information is safe with us

Welcome to the cte777.com platform. This Privacy Policy ("Policy") describes how cte777 ("we", "our") collects, stores, processes, and protects information about you when you use our website, mobile services, and related services ("Platform").

By using this Platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our Platform. This Policy should be read together with our Terms and Conditions.

1. Types of Information Collected

We may collect the following types of information for the purposes of registration, transactions, and service delivery on the cte777 platform:

1.1 Registration Information

• Full name and username
• Valid email address
• Date of birth (for age verification — minimum 21 years)
• Mobile number
• Residential address

1.2 Financial Transaction Information

• bKash, Nagad, Rocket, Upay, or bank transfer account details
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical Information

• IP address and device identity
• Browser type and operating system
• Cookies and session data
• Time spent on the platform and navigation patterns

1.4 Identity Verification (KYC) Information

• Copy of national ID card or passport
• Bank statement or utility bill (for address verification)

2. Purpose of Data Collection

cte777 collects and uses your information only for legitimate and necessary purposes. The main purposes are described below:

3. Legal Basis for Data Processing

We process your information on the following legal bases:

• Contractual Necessity: Information that is essential to fulfil our service agreement with you.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: To prevent fraud, ensure security, and improve the platform.
• Consent: Based on your explicit consent for marketing communications or optional services.

4. Cookie Policy

The cte777 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make our platform more functional.

4.1 Types of Cookies

• Essential Cookies: Required to manage login sessions and security features. These cannot be disabled.
• Functionality Cookies: Store your preferences, language settings, and other personalisation information.
• Analytics Cookies: Used to monitor platform usage and improve services.

You can manage cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

5. Sharing Information with Third Parties

cte777 never sells your personal information. However, information may be shared in the following limited circumstances where necessary to provide services:

• Payment Processors: With bKash, Nagad, Rocket, Upay, and approved banking partners to complete transactions.
• Identity Verification Services: With approved third parties to complete the KYC process.
• Technology Service Providers: With server hosting and cybersecurity providers, who are required to comply with our strict privacy standards.
• Law Enforcement Authorities: In response to a court order or legal obligation.

When information is shared with a third party, that party may only use the information for the specified purpose and in accordance with our instructions.

6. Data Security Measures

To ensure the security of your information, cte777 has put in place the following technical and administrative measures:

6.1 Technical Security

• All data transmissions are secured using 256-bit SSL/TLS encryption technology.
• Stored data is kept in encrypted form on secure servers.
• Two-Factor Authentication is available.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems remain active at all times.

6.2 Administrative Security

• Staff receive regular training on data protection.
• Only authorised staff have access to the information they need.
• A rapid response plan is in place in the event of a data breach.

While we ensure the highest level of security, no transmission of information over the internet is completely risk-free. You are also requested to keep your password confidential.

7. Data Retention Period

cte777 does not retain your information beyond the necessary period. The following policy is followed:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Certain information may be retained even after an account is closed to meet legal and regulatory requirements.
• Financial Records: Long-term retention obligations may apply in accordance with applicable law.
• KYC Information: Retained for the period determined by regulatory rules.

Once the retention period ends, information is securely deleted or anonymised.

8. Your Rights

As a cte777 user, you have the following rights over your own information:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to object to data processing in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent at any time for processing carried out on the basis of consent.

To exercise these rights, please contact our support team. We will fulfil your request as quickly as possible within the limits of our legal obligations.

9. Protection of Minors' Data

The cte777 platform is strictly for users aged 21 and above. We do not knowingly collect or process information from any person under the age of 21.

Age is verified at registration and confirmed through identity document checks during the KYC process. If we learn that information about a minor has been collected, we will immediately delete that information and close the account.

10. Data Transfers

Your information may be processed or stored on servers outside Bangladesh. In such cases, we ensure that:

• Transferred data is subject to protection measures equivalent to those in this Policy.
• Third-party data processors are bound by appropriate agreements.
• Only the minimum necessary information is transferred.

11. Changes to This Policy

cte777 reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Sending a notice to your registered email address.
• Displaying a notification when you log in to the platform.
• Publishing the update date on this page.

Continued use of the platform after the updated policy is published will be considered acceptance of the revised terms.

12. Related Policies

This Privacy Policy is connected to our other policies. You are advised to also read the following pages:

• Terms & Conditions — General terms of using the service.
• Responsible Gaming — Safe gaming habits and tools.
• About Us — Introduction to the cte777 platform.